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  • EMPATHY 

    Merriam Webster Dictionary defines “empathy” as: “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts and experiences of another”. Circling back to the top of our Home Page button that asks: “WHY CHOOSE US?” – How can you (a prospective Client) hope to find an attorney – one who cares about you and your case (or claim) and will honestly pursue your best interests timely with respect, honesty and empathy? There is no way the internet or even a personal consultation can assure you of making a good choice with respect to choosing a lawyer with “empathy”, but there are some core attributes you should look for in making this choice.  As we perceive it, these core attributes may be found in in our Mission Statement which may be found under the tab: “The Golden Rule”.  After providing some background regarding the Founders and the startup of our Firm, our Mission Statement speaks to a frank paraphrase attributed to Socrates, i.e., “Do unto others as you would have them do unto you”. This paraphrase is at the core of and embedded in our concept of “empathy”, which we call our “Golden Rule” and we are committed to following this Rule in the service of our Clients.

    This element of “empathy” in the Client/Attorney relationship is almost always overlooked and/or not even mentioned: (A) initially by Clients themselves (when they choose a law Firm by the glitz and glitter of the lawyers’ internet, tv or other ad blitz) or (B) by a casual referral made by a friend or other source or (C) by the lawyer and/or Law Firm hired by the Client. Unfortunately too many lawyers suffer from: (C-1) handling too many cases at the same time (especially those who practice in fields other than personal injury such as divorce, criminal law, etc.) thereby reducing time and effort for your personal injury claim; or (C-2) by what we call “9 to 5” lawyers – lawyers who only look at their handling of your matter as a 9 – 5 “job” which they quit thinking about the minute they leave their office.

    We challenge you to find ANY LAW FIRM (OTHER THAN OURS) that even mentions the word “EMPATHY” or mentions being driven to provide excellent service to you, or acknowledges you are due the respect and care inherent in our promise to live by the Golden Rule while handling your case.

    When you choose us (a service provider) as your law Firm to handle this very important aspect of your life – your “INJURY”, we know (from the very moment you hire us to handle this matter) the many facets involved in this process.  We know you will not only be depending on us to represent you with respect to your injury BUT ALSO (in the course of our doing so) we know that you will be relying upon us to respect the many facts involved in your representation.  That knowledge, compels us to  provide you with the type of service YOU believe to be excellent – to care about all the facets touching upon our representation of you and your case.  Your INJURY MATTERS TO US, but equally important, YOU MATTER to us.  These “facets” I am referring-to are those such as our Firm returning your calls; keeping you updated on the progress of your case when you wish to talk to us about it;  moving your case along as expeditiously as possible; trying to settle your case if practicable, but if that is not possible; filing, then prosecuting your case aggressively, yet honestly, to achieve the best possible result.  If you agree with the foregoing four (4) paragraphs, you’ve found your law Firm.

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